At QuestNet, our number-one priority is to provide consistent first-class customer support and quality services that all Independent Representatives can depend upon. We provide support for everything you need to start and sustain your business – from our Network Support Group (NSG), to our advanced and secure e-commerce platform that serves as your information, shopping and online transaction centre, and a professional corporate team of dedicated individuals providing you with high-quality resources. 
 
Network Support Group
Network Support Group (NSG) is a team of dedicated individuals with the priority of providing consistent and first-class customer support and services to all QuestNet Independent Representatives and customers. The NSG is tasked with the crucial responsibility of ensuring the QuestNet network runs as smoothly as possible and is able to assist wherever and whenever necessary. Today, in an effort to defy time and language borders, NSG has introduced a technologically advanced 24/7 NSG Multilingual Contact Centre, which is available worldwide in ten languages – English, Arabic, Farsi, Russian, Turkish, Hindi, Tamil, Mandarin, Cantonese and Bahasa Melayu, with more to be added.

NSG is represented by localised Network Support Centres (NSC) worldwide, which offer a place for IRs and customers to pick-up their products, seek assistance, enquire about any aspect of QuestNet, receive corporate training, and/or utilise the facilities for purposes such as Business Opportunity Meetings (BOMs) and new IR Orientation Training. English and local languages are spoken in all NSCs in a friendly and productive environment. 
 
Virtual Office & eStore
The advanced QuestNet Virtual Office is the heart of the Independent Representative’s business. IRs can view their genealogy and commission reports, keep track of their transactions, receive important updates and announcements about the business and its products, shop in their own eStore, download valuable Training Tools, and purchase essential Business Tools – all in one user-friendly, online site. Both the Virtual Office and eStore are all powered by one of the most secure e-commerce platforms in the industry.



Corporate Support
The company's corporate ranks are the people behind the marketing, advertising and promotion of QuestNet materials, the research and development of QuestNet products, and the company’s strategic direction and IT innovation. They are all highly qualified and experienced professionals. Stringent recruitment standards are in place to ensure the corporate ranks are staffed with talented and motivated experts in their respective fields. These people are familiar with the direct selling industry and work closely with all areas of the business to ensure synergy and coherent messages are being deployed throughout the company and its network, while maintaining the high-quality resources provided to Independent Representatives by the company.